Seacow Co. Shipping Policy

At Seacow Co., we carefully package every order so your products arrive safely and ready to enjoy.

Processing Times

Orders are typically processed and shipped within 1–3 business days after your order is placed.

Orders are not processed or shipped on weekends or Canadian statutory holidays. During sales, promotions, or particularly busy periods, processing may take a little longer.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Shipping Within Canada

We currently ship orders across Canada.

Shipping costs are $10 or free for orders over $40.

Estimated delivery times begin once your order has been shipped and are provided by the carrier. Delivery times are estimates and are not guaranteed.

Tracking

When tracking is available, your tracking number will be provided by email once your order has been shipped.

Please allow up to 48 hours for tracking information to appear or update after your shipping confirmation is sent.

Shipping Delays

Seacow Co. is not responsible for delays caused by circumstances outside our control, including carrier delays, weather, transportation disruptions, labour disruptions, incorrect or incomplete shipping information, or other unforeseen circumstances.

If your package appears to be delayed, please first check the tracking information provided by the carrier. If you need assistance, contact us and we will do our best to help.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

If you provide an incorrect or incomplete address and the package is returned to Seacow Co., additional shipping charges may apply to resend the order.

If you notice an address error immediately after placing your order, please contact us as soon as possible. We will do our best to make corrections before the order ships, but we cannot guarantee that changes can be made after an order has been processed.

Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photos of the damaged packaging and products.

If your tracking information indicates that a package has been delivered but you cannot locate it, please check with household members, neighbours, and the delivery location before contacting the carrier.

Seacow Co. will work with you and the shipping carrier to help resolve delivery issues where possible.

Questions About Your Order

If you have questions about your order or shipping, please contact us through the Contact page on our website.

Thank you for supporting Seacow Co..

Seacow Co.
seacowco.com